CRM 2011 Rollup 10 Invalid Argument Error

CRM 2011 Rollup 10 Killed My CRM

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After installing CRM 2011 Rollup 10 (not 9 as that is MIA) you receive an Invalid Argument messages as per the image above. This happens after you login to an IFD deployment.

For all we know it may happen on the CRM on premises but we have not managed to test that.

You may also have a CRM Platform Trace Error:

Crm Exception: Message: A non valid page number was received: 0, ErrorCode: –2147220989

CRM’s Fetch Throttling abilities have been disabled or modified from the default values.
Re-enable CRM’s default Fetch Throttling settings.

The solution

1. START | RUN | “regedit” | OK

2. Locate and select the registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftMSCRM

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Change the value on: TurnOffFetchThrottling

to 0

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In fact if you find either MaxRowsPerPage or the TurnOffFetchThrottling registry keys set them both to 0 or delete them.

3. START | RUN | “iisreset” | OK

(This will restart IIS)

Login to CRM and you should be good to go.

Posted by InteractiveWebs

This blog is the combined blog work of the InteractiveWebs Dev Team. Together we work on a range of DotNetNuke (DNN) applications, modules, Silverlight, and Microsoft CRM Portal integration products. Our Business is website design and hosting, with a strong focus on DotNetNuke, Microsoft Dynamics CRM, Silverlight and iPhone iPad development.

17 comments

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I have Crm2001 on premise (without IFD) and I received “Invalid Argument” error message after upgrade from Rollup 8 to Rollup 11. Your workaround saved me.
Thank you!

InteractiveWebs

Glad to assist.

Hi there. I made the change you described but if I disabled the TurnOffFetchThrottling, how can I retrieve more than 5000 records?. Thanks a lot.

InteractiveWebs

You can do that with your web service call.

Hi,

Can you provide a link as to how that can be done with a web service call?

InteractiveWebs

If we are talking about the same thing… then don’t think it can. What exactly are you want a call do do?

Are there any plans to resolve this?

I need TurnOffFetchThrottling because of the way the Connector for Microsoft Dynamics GP enumerates the Products for the Pricing to Price List Item map.

It is affecting my development environment which has UR11.

Thanks for the write-up.

InteractiveWebs

If you are asking me if Microsoft will fix it… I have no idea. I do know that they have a policy (which pretty much explains why they make so much bad software) that they only fix bugs that are complained about. So my suggestion is to lodge a support case with them and hope they take you seriously!

I have Crm2001 on premise (without IFD) and I received “Invalid Argument” error message after upgrade from Rollup 8 to Rollup 11. Your workaround saved me as well. Thanks!!

InteractiveWebs

Thanks for the feedback.

We had “the like” issue after RU11 installed on RU7. It caused impossibility of exporting Default Solution (I got the mentioned error in the trace). The change TurnOffFetchThrottling to 0 helped us. Thank you.

InteractiveWebs

Pleasure. Please back link to us if you have a blog.

eBusiness Guru (@inf4web)

Thanks for the solution to Invalid Argument Error.

InteractiveWebs

Pleasure.

Andreas Müller (@CRMANDI)

I have two other effects:
– Solution Export failed with the TurnOffFetchThrottling set to 1
– CRM Outlook Addin cannot connect to the organization
After deleting or set the Key to “0” everything works fine.

Microsoft a solution in UR12
http://support.microsoft.com/kb/2795627

But not proved. Anyone Experiences?

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