CRM 2013 IFD An error occurred An error occurred. Contact your administrator for more information.

CRM 2013 IFD An error occurred An error occurred. Contact your administrator for more information. 

When trying to setup up IFD with CRM 2013, we kept getting the error:

An error occurred. Contact your administrator for more information.          

  • Activity ID: 00000000-0000-0000-0300-0080030000ed
  • Relying party: CRM IFD Relying Party
  • Error time: Sat, 02 Aug 2014 08:32:56 GMT


Little or no additional information in the Event Log:

We had attempted to setup IFD with ADFS 3.0 and at the time there was very little additional information available for this setup. The MSDN blog that we followed was good, but for ADFS 2.1.

The Solution.

ADFS 3.0 Extra Steps

To say these steps are “fucking important” is to under estimate the value I place in the 2 weeks it took me to resolve the ADFS 3.0. 

Enable Forms Authentication

AD FS in Windows Server 2012 R2, forms authentication is not enabled by default.

1. Log on to the AD FS server as an administrator.

2. Open the AD FS management console and click Authentication Policies.

3. Under Primary Authentication, Global Settings, Authentication Methods, click Edit.

4. Under Intranet, enable (check) Forms Authentication.

Screenshot 2014 08 02 18 06 40

Add the ADFS server to the Local intranet zone.

1. In Internet Explorer, click Tools, and then click Internet Options.

2. Click the Security tab, click the Local intranet zone, and then click Sites.

3. Click Advanced.

4. In Add this website to the zone, type the URL for your AD FS server, for example,

5. Click Add, click Close, and then click OK. 

6. Select the Advanced tab. Scroll down and verify that under Security Enable Integrated Windows Authentication is checked.

7. Click OK to close the Internet Options dialog box.You will need to update the Local intranet zone on each client computer accessing Microsoft Dynamics CRM data internally. To use Group Policy to push this setting to all domain-joined internal client computers do the following.

Posted by InteractiveWebs

This blog is the combined blog work of the InteractiveWebs Dev Team. Together we work on a range of DotNetNuke (DNN) applications, modules, Silverlight, and Microsoft CRM Portal integration products. Our Business is website design and hosting, with a strong focus on DotNetNuke, Microsoft Dynamics CRM, Silverlight and iPhone iPad development.


Dude, yes! One last final step on this crazy long installation and was like “you gotta be kidding me” when it at last doesn’t work. Found your post in 5 minutes. Thanks for saving me two weeks!


Your welcome, and it did take me more than two weeks to get it all sorted! Please link back if you can to help others.

Thank you very much



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