Windows 2012 R2 Remote Desktop Enabled Cannot RDP Connect

Windows 2012 RDP Remote Desktop Enabled but you Cannot Connect

You find that after you enable the Windows 2012 RDP or Remote Desktop Connection features to allow you to remote desktop into your new server, you are still unable to connect to the server.

The Cause

By default on new installs of Windows 2012 R2 the server firewall is enabled for TCP IP on Remote Desktop User Mode In TCP-IP.

The Fix

Enable the rule that permits access through the Windows Firewall.

1. Search for Firewall and open “Windows Firewall and Advanced Security”.

2. Find the rule “Remote Desktop – User Mode TCP-in” and ENABLE Rule

Windows 2012 Remote Desktop Firewall Rule

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24 Responses to Windows 2012 R2 Remote Desktop Enabled Cannot RDP Connect

  1. addisu says:

    Very helpful, thanks!!!

  2. Shailendra says:

    Thanks its working fine 🙂

  3. skillet says:

    You do not need to enable the “Shadow (TCP-In)” or the “User Mode (TCP-In)” rules to make RDP function…

  4. Pranjal says:

    Thanks a lot. I was stuck in this remote access for hours.

  5. Krish says:

    WoW!This method helped in enabled RDP

  6. Lucas Lee says:

    Thank you so much, I have been cracking my head for so long to troubleshoot this issue.

  7. Tomas says:


  8. Elsabe says:

    Thank you so much.

  9. karim says:

    Thank you so mach.

  10. John Cortes says:

    Excellent, works for me, same network. what I need to do to connect from external network?. Tks.

  11. Katlego says:

    Hi, i,ve got the same problem here. already the inboud rule for remote desktop user mode is enabled. the server can’t respond to ping request but the file and printer sharing (Echo Request-ICMPv4-in) is enabled also. Even the local server is enable for remote connection. Please help?

  12. Frederic says:


    More I read your olutions for this issue .. more I think some of my servers are in real trouble:
    Xenserver 6.5;
    all my infra is VM based;
    CentOS as a router
    server 2012 firewall is On;
    Rules on server 2012 are enabled;
    Rules in the router is Ok (rules for others machines (Windows7, 2012R2, other 2012) is well working;

    I havez other infra based on the same model and no problems and there’s only 2 servers 2012 (DC and Exchange) with this issue ..

    Very strange ..and time consuming to find “WHY?” ..

    Any helps will bz appréciated 😉

    Many thanks in advance


  13. Tharindu says:

    Thanks. Working.

  14. Praba says:

    Thanks.Working Fine

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