CRM 2015 Reporting Extension Setup Error The SQL Server Reporting Services account is a local user and is not supported

Error Message installing CRM 2015 Reporting Extensions

When installing Microsoft Dynamics CRM Reporting Extension Setup you receive an error message: The SQL Server Reporting Services account is a local user and is not supported. This is during the System Checks.

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In our instance this was with MS CRM 2015 on SQL 2014 on the same server in a test environment.

The Solution

The fix is easy.

1. Open the SQL 2014 Reporting service configuration Manager

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2. Connect to your Server.

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3. Select the Service Account

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4. Select the Local System account and apply with the appropriate security levels.

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That’s about it. Run the setup process again and you should be good to go.

6 Replies to “CRM 2015 Reporting Extension Setup Error The SQL Server Reporting Services account is a local user and is not supported”

  1. Worked for me, thanks. I made sure I closed down the reporting setup window and started it back up again. Also, because I installed on the same server as CRM, SQL and Reporting Services, it came up with another warning about service accounts, but let me continue.

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