Outlook Mac Office 365 Sorry, we’re having server problems, so we can’t add Office 365 SharePoint right now. Please try again later”

Outlook Mac Office 365 Sorry, we’re having server problems, so we can’t add Office 365 SharePoint right now. Please try again later”

For no particular reason you end up with an error message: Outlook Mac Office 365 Sorry, we’re having server problems, so we can’t add Office 365 SharePoint right now. Please try again later”

 

This starts to ask you for two or three factor authentication on your email accounts that are based on Office 365 product. My issues started December 2016

we can't add Office 365 SharePoint right now

To Resolve this error:

1. Make sure you have quitted Outlook and other Office apps. Go to KeyChain Access 

Outlook Not Connecting to Office 365 Mac


2. Search “Exchange” under Login –> All Items and delete everything 
3. Search “Office” and delete everything 
4. Search “ADAL” and delete everything  
5. Launch Outlook 
6. You will get the activation prompt.  If the account is already added, you will see the password prompt for app and ADAL again. Please do 2-Factor Authentication if asked. And then you should be able to login.


Cannot be sure what changed at Microsoft end to cause this, but obviously it is related to certificates. 

About InteractiveWebs

This blog is the combined blog work of the InteractiveWebs Dev Team. Together we work on a range of DotNetNuke (DNN) applications, modules, Silverlight, and Microsoft CRM Portal integration products.

Our Business is website design and hosting, with a strong focus on DotNetNuke, Microsoft Dynamics CRM, Silverlight and iPhone iPad development.

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22 Responses to Outlook Mac Office 365 Sorry, we’re having server problems, so we can’t add Office 365 SharePoint right now. Please try again later”

  1. BKdude says:

    Worked for me. HUGE thanks!

  2. Big Chief says:

    Worked perfectly! Thanks!

  3. James York says:

    This fixed the problem. Thank You.

  4. THANK YOU SO SO SO SO SO MUCH!!!!! My client’s organization allows BYOD but won’t support them, so I was completely stuck until I found this.

  5. This worked! Thank you very much.

  6. Lyle Edwards says:

    I just removed the ADAL items, and that fixed it for me. Thanks for the help.

  7. Mat says:

    Job done, simple, clear instructions.
    You are a superstar.

  8. Alireza says:

    I can’t thank you enough 🙂

  9. Tyler Jones says:

    Perfect! Fixed my issue, thank you!

  10. amifun says:

    Worked like a charm. Thank you!!!!

  11. Jon says:

    Thank you very much!

  12. Sylvain says:

    I had the same problem and your solution worked perfectly.
    Thank you very much!

  13. Luke Plampin says:

    Big thanks. Worked perfectly.

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