CRM Anywhere – CRM Q2 CY 2012 Service Update Now Live


CRM Anywhere Q2 CY 2012 Service Update Now Live


Microsoft CRM 2012 – CRM Anywhere Q2 2012


Preview some upcoming features in Q2 "R8" such as mobility, BI and Analytics enhancements from Reuben Krippner a MSFT Technical Product Management Lead in this video.

One of the most talked about improvements in CRM Anywhere is the introduction of a new mobility component dubbed Microsoft Dynamics CRM Mobile.

Cross-Browser Support

Microsoft Dynamics CRM Mobile isn’t the only reason Microsoft is calling the coming update CRM Anywhere. Users of CRM Online 2011 will now be able to access the application using the following browser versions (see below).

Understanding the importance of CRM Anywhere

To understand why this is so important for CRM Online 2011, let’s turn to a few third-party statistics on browser usage around the world. The following table compiles several different studies for easy comparison.

Understanding the importance of CRM Anywhere

You should notice that while Internet Explorer is definitely in the lead, other browsers remain popular. Since users of Firefox, Chrome, and Safari cannot use CRM Online 2011 now, CRM Anywhere will literally double the potential user base of CRM Online 2011.

CRM Anywhere

Are you beginning to understand why Microsoft named its latest update CRM Anywhere? CRM Online 2011, already a versatile application, is being fully extended to mobile devices and all major browsers! When you include the social-media enhancements, you start to see why we think CRM Anywhere is so important.

When CRM Anywhere is released, you will be able to download it either through Windows Update, or at the Microsoft Download Center. Stay tuned here and we’ll provide you with all of the information you need to update when the time comes.

Multiple browser support

  • IE on Windows 7
  • Safari 5.11 + on Mac OSX and iPad 2
  • Firefox 6+
  • Chrome 13.x

Enhanced Activity Feeds

  • Builds on current foundation
  • Adds Likes/Dislikes
  • Improved filtering of activity feeds

It sounds like this release will still only expose Dynamics CRM records on the activity feeds “wall”, but that the Q4 2012 Service Update will extend this to external communities.

new features and improvements in SQL 2012

If you’re attending Convergence you’ll probably want to attend some of the sessions on this important topic.

  • Performance improvements
  • Next-gen BI with Power View (Crescent)
  • Pre-defined Power Pivot models for CRM
  • Pre-defined Power View reports
  • Available on marketplace as a Microsoft Labs solution

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