For some reason today, I cannot close the Adobe CS5 Fireworks application. When I try I receive:
- An internal error occurred
- An internal error occurred
That’s right.. twice.
The Solution
1. Kill kill kill
First off, kill the application by starting the Task Manager (Windows is the assumption here, as the problem would not be there on a mac)
2. Remove some files
We on Windows XP, go to: C:\Documents and Settings\<user name>\Application Data\Adobe\Fireworks CS5
Windows 7: C:\Users\<<username>>\AppData\Roaming\Adobe\Fireworks CS5
Vista: Who cares!
In that folder, change the name (to simulate a delete) or actually delete the following.
I personally added a _ after them.
for example. This makes it easy to restore if needed.
3. Start Fireworks
After that, you start Fireworks, and you are done. It will recreate these files and the language folder. Error gone, all good.
Notes
There is a lot of discussions around about the fact that this appears to be a 64 Bit related error, and a lot of ticked off people who wish it was fixed since the early version. Personally I could not care a great deal. I know that not one person is reporting the same issue on a Mac. There is the permanent solution right there!
Great fix! I was driving me crazy and I was about to reinstall but you saved me!!!! Thanks! Just one note, item 3. says Start Firefox
Thanks for the kudos. I fixed the Firefox / Fireworks error. You can probably guess I work with web technologies all the time!
Thank you so much! This has been driving me mad for about a month and not even updating the program was helping.
Glad to have helped you.
thank you, it solved a big headache!
Clad to assist.
Thank you for sharing! You saved me from re-installing too. I do not really understand how adobe does not show the much deserved attention to this great tool.
Glad to assist.
Thanks for the tips. You’re right about your permanent “fix” though haha. Don’t seem to have any errors on my mac at home