CRM 2015 IFD Adding a New Organization Additional Steps

Error when attempting to login to a New Organisation in CRM 2015 IFD

When attempting to login to a newly configured Organisation you may receive an error looking like this.

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             An error occurred
An error occurred. Contact your administrator for more information.

 

  • Activity ID: 00000000-0000-0000-1400-0080010000ff
  • Error time: Sat, 28 Mar 2015 07:37:45 GMT

 

The Cause

Because IFD (Internet Facing Deployment) uses the AD FS Authentication it requires an additional step after using the CRM Deployment Manager to setup a new Organisation to then register at login with the AD FS setup.

Basically it is saying that you have set up the org, but not gin figured the authentication login settings in AD FS.

 

The Fix

1. Open AD FS Mananagement

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2. Click on AD FS / Trust Relationships / Relying Party Trusts and local your CRM IFD Relying Party Trust associated with the IFD Authentication.

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3. Highlight it, and select Update Federation Metadata

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4. Update

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And you are done!

You should now be able to login to the CRM server without getting the error message, and with no need to reset IIS or any other services.

 

 

 

CRM 2015 Reporting Extension Setup Error The SQL Server Reporting Services account is a local user and is not supported

Error Message installing CRM 2015 Reporting Extensions

When installing Microsoft Dynamics CRM Reporting Extension Setup you receive an error message: The SQL Server Reporting Services account is a local user and is not supported. This is during the System Checks.

SQL 2014 CRM 2015 Reporting Extension Setup Error.png

In our instance this was with MS CRM 2015 on SQL 2014 on the same server in a test environment.

The Solution

The fix is easy.

1. Open the SQL 2014 Reporting service configuration Manager

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2. Connect to your Server.

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3. Select the Service Account

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4. Select the Local System account and apply with the appropriate security levels.

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That’s about it. Run the setup process again and you should be good to go.

Windows 2012 R2 C:\Program Files (x86)\PHP\v5.6\php-cgi.exe – The FastCGI process exited unexpectedly PHP

The FastCGI process exited unexpectedly – Trying to run PHP on IIS 8.0

This problem has been talked about extensively around the forums, but no one is being clear on how to fix the problem. The issue first appeared after installing new Windows 2012 R2 Release.  after using  the Windows Web platform installer 5.0 to install  the framework PHP 5.6.0 and I might add when we tested on PHP 5.5 .11, a simple test page return the error: C:\Program Files (x86)\PHP\v5.6\php-cgi.exe – The FastCGI process exited unexpectedly

The Solution

You need to install the: Visual C++ Redistributable for Visual Studio 2012 Update 4  32-bit version.  and it should be noted that even if your operating system is a 64-bit operating system, you must install the 32-bit version  as PHP does not run in 64 bit.

 A download link is here: http://www.microsoft.com/en-us/download/details.aspx?id=30679

Select the download button

FastCGI Process exited unexpectedly

 

Select the 32 bit version or x86

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You are done!

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Test your PHP and you should be good to go.

Windows 2012 Turn off Password Complexity

How to disable (turn off) the default Windows 2012 Administrator Complexity

1. Open the Administrative Tool

Windows 2012 Password Complexity.png

2. This places you in the Administrative Tools section. Select Local Security Policy.

Windows 2012 Password Local Security Policy.png

3. Change the password Must Meet Complex Requirements option to Disabled.

In a Domain Environment, for an Active Directory Domain Server.

  • In the Server Manager click on Tools and from the drop down click Group Policy Management
  • Expand Forrest >> Domains >> Your Domain Controller.
  • Right click on the Default Domain Policy and click on the Edit from the context menu.
  • Now Expand Computer Configuration -> Policies -> Windows Settings -> Security Settings -> Account Policies -> Password Policy
  • Double-click on the Passwords Must Meet Complexity Requirements option in the right pane.
  • Select Disabled  under define this policy setting:
  • Click Apply then OK all the way out and close the GPO window.
  • In order to refresh the policy type the following command: “gpupdate /force”  in the CMD window and click ENTER.

CRM 2015 Improve Outlook Client Performance Issue WFC Compression

CRM 2015 Outlook Performance

After installing the Microsoft CRM 2015  and client, you may notice that the connection over the internet is slow and not as desired. One likely reason for this is that WCF communication is not compressed, and the outlook client is using that to talk to the CRM server.

Assuming that your current environment is configured correctly with Windows 2012 R2 and IFD, then you can simply update the server to support WCF compression and improve performance for CRM 2015 and outlook.

Enable compression by manually updating the ApplicationHost.Config

1. On the CRM Server Navigate to: C:\Windows\System32\Inetsrv\Config\applicationHost.config and open it with notepad.

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2. Search for the Section: “<dynamicTypes>” and in that section you should fine an entry that looks like this:  
<add mimeType=”application/x-javascript” enabled=”true” /> 

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3.  Below that, add the following line:  
<add mimeType=”application/soap+xml; charset=utf-8″ enabled=”true” /> 

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4. Save the file and reset IIS for the setting to take effect.

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CRM 2013 Improve Outlook Client Performance Issue WFC Compression

CRM 2013 Outlook Performance

After installing the Microsoft CRM 2013  and client, you may notice that the connection over the internet is slow and not as desired. One likely reason for this is that WCF communication is not compressed, and the outlook client is using that to talk to the CRM server.

Assuming that your current environment is configured correctly with Windows 2012 R2 and IFD, then you can simply update the server to support WCF compression and improve performance for CRM 2013 and outlook.

Enable compression by manually updating the ApplicationHost.Config

1. On the CRM Server Navigate to: C:\Windows\System32\Inetsrv\Config\applicationHost.config and open it with notepad.

Screenshot 2015 03 20 23 03 14

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2. Search for the Section: “<dynamicTypes>” and in that section you should fine an entry that looks like this:  
<add mimeType=”application/x-javascript” enabled=”true” /> 

Screenshot 2015 03 20 23 04 15

3.  Below that, add the following line:  
<add mimeType=”application/soap+xml; charset=utf-8″ enabled=”true” /> 

Screenshot 2015 03 20 23 04 40

4. Save the file and reset IIS for the setting to take effect.

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The e-mail address for one or more recipients is either blank or not a valid e-mail address

The message cannot be sent to all selected recipients. 

When running a workflow / process in Microsoft CRM, you receive a message that looks like this:

The e-mail address for one or more recipients is either blank or not a valid e-mail address

The e-mail address for one or more recipients is either blank or not a valid e-mail address

The Cause

This error message is a little misleading as it points to an email address problem. As the title of the error suggests, the problem could be from:

1. A blank email address.

2. An email address with an error, such as a “.” at the end of it: email@addresss.com.

3. The more likely one is that the contact or account record associated with the flow has a setting to 

MS CRM e-mail do not allow

E-mail Do Not Allow.

This setting will prevent any workflows in CRM from running and sending email messages.

The Solution

The fix is easy… just change the setting back to allow. Then save the associated record.

You then need to restart the stalled process or workflow.

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CRM Resume Workflow

Windows 2012 R2 Remote Desktop Enabled Cannot RDP Connect

Windows 2012 RDP Remote Desktop Enabled but you Cannot Connect

You find that after you enable the Windows 2012 RDP or Remote Desktop Connection features to allow you to remote desktop into your new server, you are still unable to connect to the server.

The Cause

By default on new installs of Windows 2012 R2 the server firewall is enabled for TCP IP on Remote Desktop User Mode In TCP-IP.

The Fix

Enable the rule that permits access through the Windows Firewall.

1. Search for Firewall and open “Windows Firewall and Advanced Security”.

2. Find the rule “Remote Desktop – User Mode TCP-in” and ENABLE Rule

Windows 2012 Remote Desktop Firewall Rule