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Mailing ms word document

8/26/2008 11:34 PM

Joined: 1/1/0001

Posts: 0

Mailing ms word document (Sweden)

When I send a word document as a bulk email, I get a error message: "Failed sending to: - xxxx@hotmail.com.
Reason: 535 5.7.3 Authentication unsuccessful. ."

I use the sample "Sample Email Message" document.

/Daniel

8/26/2008 11:40 PM

DNN Module Support

Joined: 8/28/2006

Posts: 2051

Re: Mailing ms word document (Australia)

When sending via a word or mhtml message, the email is using MS technology that makes SMTP servers see the connection as a IMAP Mime message.

All this means is that you require authentication on the SMTP server, even if relay is enabled. Please set some SMTP authentication settings in the HOST SETTINGS menu in DNN. i.e. a use name and password with basic authentication set.

This will fix that problem.

8/26/2008 11:52 PM

Joined: 1/1/0001

Posts: 0

Re: Mailing ms word document (Sweden)

Okay, I can't enable authentication there is just too many places to change this. Can I somehow disable the word email type so my customers can't use this?

/Daniel

8/27/2008 9:53 PM