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HomeHomeSupportSupportBulk EmailerBulk EmailerMailing ms word documentMailing ms word document
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8/26/2008 11:34 PM
 
User is offline 
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Joined: 1/1/0001
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Mailing ms word document  (Sweden)
Hi
 
When I send a word document as a bulk email, I get a error message: "Failed sending to: - xxxx@hotmail.com.
Reason: 535 5.7.3 Authentication unsuccessful. ."

I use the sample "Sample Email Message" document.
 
/Daniel
 
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8/26/2008 11:40 PM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2056
Re: Mailing ms word document  (Australia)
When sending via a word or mhtml message, the email is using MS technology that makes SMTP servers see the connection as a IMAP Mime message.
 
All this means is that you require authentication on the SMTP server, even if relay is enabled. Please set some SMTP authentication settings in the HOST SETTINGS menu in DNN. i.e. a use name and password with basic authentication set.
 
This will fix that problem.
 
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8/26/2008 11:52 PM
 
User is offline 
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Posts: 0
Re: Mailing ms word document  (Sweden)
Okay, I can't enable authentication there is just too many places to change this. Can I somehow disable the word email type so my customers can't use this?
 
/Daniel
 
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8/27/2008 9:53 PM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2056
Re: Mailing ms word document  (Australia)
There is a new version available for download on our site. 45.02.10 takes care of this.
 
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