Hi,

In the view statistics we are able to see Total Recepients, Message Sent and importantly Messages Read which is great.  Once area we are not sure about is the Blocked Emails which in our case is quite high at 2534 for 3626 messages sent (70%) which is quite high.

We have setup SMTP Authentication  with a valid username and password for the best delivery and therefore we are not sure why 70% of emails are blocked.  Is there anywhere to find more information as to why emails are blocked?

Thanks in advance,

Max.

Hi,

Thank you for your prompt reply.  We have confirmed for the 2534 emails blocked, as per your suggestion,  that 715 email addresses were in the unsubscribed list and 12 emails in the bounced list for a total of 727 block emails.  Where could the remaining 1807 messages (2534 - 727) be blocked from ?

Once again thank you very much in advance,

Regards,

Max