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HomeHomeSupportSupportFeedback Design...Feedback Design...Feedback sent only to first address in listFeedback sent only to first address in list
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8/17/2007 8:03 AM
 
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Feedback sent only to first address in list  (Canada)

I set up feedback designer so it would send the feedback forms to more than one email address. However it keeps sending it only to the first email the list. Please advise

 
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8/17/2007 6:34 PM
 
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Re: Feedback sent only to first address in list  (Australia)
Hi there, just to be clear...you are adding additional emails in the Send Email To dropdownlist.

When submitting the form, if you select say the second item in the list, the form is not going to that email specified, instead going to the first item in that dropdownlist.

Is this the situation?

 
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8/18/2007 2:49 AM
 
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Re: Feedback sent only to first address in list  (Canada)
Yes - I have three email addressess in the dropdown list. The feedback is only sent to the top (first) email in the list.
 
There is no option on the feedback form to choose where it should be sent to.
 
Thanks for your support
 
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8/22/2007 11:21 PM
 
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Re: Feedback sent only to first address in list  (Canada)
Any updates on this issue?
 
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8/22/2007 11:23 PM
 
User is offline DNN Module Support
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Joined: 8/28/2006
Posts: 2056
Re: Feedback sent only to first address in list  (Australia)
Sorry.. been flat out this week. would you mind passing us an admin loing and the url to the page with the problem so we can take a look.
 
Pass it on through the contact us details on our site.
 
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8/23/2007 2:12 AM
 
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Re: Feedback sent only to first address in list  (Canada)
We do not give away our company admin information (policy). However - I realized that this feature if set to visible lets the user select, who the feedback should be sent to. Now what we are trying to accomplish is to have the feedback sent do multiple email addressess at the same time. Is this possible?
 
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8/23/2007 2:16 AM
 
User is offline DNN Module Support
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Joined: 8/28/2006
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Re: Feedback sent only to first address in list  (Australia)
Yes you can add multiple recipient email addresses of the form.
 
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8/23/2007 3:44 AM
 
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Re: Feedback sent only to first address in list  (Canada)

I know I can add them to the list, but why is not everybody on the list getting the feedback. I have set the list to be invisible, so the user will not be able to pick where to send the feedback to. Instead I want the the form to be sent to 2 email addressess at the same time.

 
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8/23/2007 8:44 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2056
Re: Feedback sent only to first address in list  (Australia)
Really would be great if you could let us hae a look.
 
Set up a temp user. Define that user to a unique group, and assign that group to have edit access on the module.
 
That way we have admin access to the module and you get yoru policy protected.
 
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