HomeHomeSupportSupportFeedback Design...Feedback Design...feedback designer causes site to be extremely slowfeedback designer causes site to be extremely slow
Previous
 
Next
New Post
9/17/2011 1:10 AM
 
User is offline eric peerless
No Ranking


Joined: 4/16/2010
Posts: 4
I am using 45.5.45 on 5.06.02 and it is causing the site to be extremely slow - causing pages to take 3 seconds to load.  I set the feedback form to be admin only and now the site is lightning.  Would upgrading the feedback module fix this issue?  Is anyone else having this problem?

Thanks.

Eric
 
New Post
9/17/2011 3:22 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2049
Updating will not hurt. 

No one has ever reported this.

Are you saying that it causes every page to be slow or just the one that has the module on it?

Is it licensed?

Is it in Popup Mode?
 
New Post
9/24/2011 2:47 AM
 
User is offline eric peerless
No Ranking


Joined: 4/16/2010
Posts: 4
It causes every page to be slow.  This occurs in trial mode on one website and licensed on another.

We have just installed in on dnn 6 and have found that it is also causing the site to be extremely slow in admin mode, but logged out it is fine.

Any thoughts or ideas here?  I can provide credentials if need be.

Thanks.
 
New Post
9/24/2011 4:12 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2049
Very strange, as

1. We have never had a report of this with thousands of installs.
2. The module is not called on for every page to load.

Think you should use our contact us form on this site to provide host details. Make reference to the URL of this page.
 
New Post
9/27/2011 11:51 PM
 
User is offline eric peerless
No Ranking


Joined: 4/16/2010
Posts: 4
Sure, where should I send the credentials to?  On another note, it appears the abiilty to add a custom submit button is not working either.  When I try to do so, it allows me to select the new button, but does not actually replace it. 

let me know where I should send credentials to and I will do so.   Thanks.
 
New Post
9/28/2011 5:21 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2049
Got your details and updated to the latest version of our module. Your versions was some 10 releases or more old. That fixed the issue and your site is running fast now.
 
 Page 1 of 1
Previous
 
Next
HomeHomeSupportSupportFeedback Design...Feedback Design...feedback designer causes site to be extremely slowfeedback designer causes site to be extremely slow


Copyright (c) 2017 InteractiveWebs : Terms Of Use : Privacy Statement