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9/17/2011 1:10 AM
 
User is offline eric peerless
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Joined: 4/16/2010
Posts: 4
I am using 45.5.45 on 5.06.02 and it is causing the site to be extremely slow - causing pages to take 3 seconds to load.  I set the feedback form to be admin only and now the site is lightning.  Would upgrading the feedback module fix this issue?  Is anyone else having this problem?

Thanks.

Eric
 
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9/17/2011 3:22 AM
 
User is offline DNN Module Support
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Joined: 8/28/2006
Posts: 2051
Updating will not hurt. 

No one has ever reported this.

Are you saying that it causes every page to be slow or just the one that has the module on it?

Is it licensed?

Is it in Popup Mode?
 
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9/24/2011 2:47 AM
 
User is offline eric peerless
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Joined: 4/16/2010
Posts: 4
It causes every page to be slow.  This occurs in trial mode on one website and licensed on another.

We have just installed in on dnn 6 and have found that it is also causing the site to be extremely slow in admin mode, but logged out it is fine.

Any thoughts or ideas here?  I can provide credentials if need be.

Thanks.
 
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9/24/2011 4:12 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2051
Very strange, as

1. We have never had a report of this with thousands of installs.
2. The module is not called on for every page to load.

Think you should use our contact us form on this site to provide host details. Make reference to the URL of this page.
 
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9/27/2011 11:51 PM
 
User is offline eric peerless
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Joined: 4/16/2010
Posts: 4
Sure, where should I send the credentials to?  On another note, it appears the abiilty to add a custom submit button is not working either.  When I try to do so, it allows me to select the new button, but does not actually replace it. 

let me know where I should send credentials to and I will do so.   Thanks.
 
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9/28/2011 5:21 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2051
Got your details and updated to the latest version of our module. Your versions was some 10 releases or more old. That fixed the issue and your site is running fast now.
 
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