Help with InteractiveWebs DotNetNuke Module Activation

Understanding Activation

InteractiveWebs DotNetNuke Modules require a license to be activates on each sub domain from which the module is accessed.

The license is per sub domain, and NOT for each instance of DotNetNuke.

A sub domain example is:

  1. dev1.domain.com
  2. domain.com

In the case of domain.com and www.domain.com, these are considered as one single license. EVERY other sub domain needs it’s own license.

If you activate a module on dev.domain.com then browse to the same module using another sub domain (like dev2.domain.com) the module will not be activate with the new sub domain in the browser URL.

 

Trial

Each module will automatically enter into a 100% functional TRIAL mode the first time you access the module with any particular sub domain.

The trial period is automatically set from the date you first visit the module with any particular sub domain.

 

Example

If you access dev1.domain.com the module will start it’s trial period from today, and may expire if you don’t activate.

If you then use another sub domain like dev2.domain.com the module will start a new trial and you will continue to be able to access the module on that dev2.domain.com sub domain.

Note: All the settings and modifications you make to any module in trial WILL be preserved and waiting for you once you activate the module license. So if your trial expires on your development sub domain, you can simply activate the module in it’s final www.domain.com location when you are ready to go live.

Before You Activate

We recommend that if you need to configure and test (development site) before going live, that you do that on a development sub domain (like dev.domain.com), IN TRIAL MODE.

From that dev.domain.com, Setup the module, test and be sure things are working. Don’t be concerned if you get things just right, and the trial time expires. Because as soon as you access the module page on a new sub domain, it will go back into trial, and be available fro activation.

All your module settings and customizations will carry over to the new sub domain when you access it. So in this example, if you are ready to go live with www.domain.com you can access the module page with that sub domain, and extend the trial, or activate the module.

For this reason we always suggest that you only activate your module on www.domain.com as your final public URL of your website.

 

To Activate Your Module

Select the Licensing Dropdown Menu Item from the module Menu:

image

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The module will tell you about the Module Name, Version Installed, sub domain you are on, and trial days remaining.

If you have not purchased a License yet, you can click the Buy Now icon and purchase a license from our site.

Note: Check that the sub domain shown in the module is the final correct sub domain you wish your license to be active on: image

Click: Request License Activation

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Fill in the details requested, including the store you purchase from and the email address that you used with your purchase.

Note: The email address must be the one you have on file. With SnowCovered, it is apparently possible to have more than one address on file. The address we need is the one that is in the purchase order confirmation data sent during purchase. This is the accounts primary e-mail address.

 

Wrong License E-mail Address

If we are unable to match the email address against a valid license activation, we return the error:

image

We suggest that you verify the email address used for purchase and try again with the correct address. You can also monitor your License Management on our site by logging in with the email address that you try to activate with.

 

Correct License E-mail Address

With the correct details, you will receive a message like this:

image

 

Managing Licenses

You can monitor your licenses and activations by visiting our License Management page here.

Ensuring that you login to our site using the e-mail address that the license was purchased with.

 

Module Support

We provide several Support services for our modules.

  1. Where necessary our modules come with extensive manuals (like our bulkemailer module).
  2. Each Module has it’s own pages on our website. Visit the module website by clicking on the correct module from this list:http://www.interactivewebs.com/DotNetNukeModules.aspx

Then use the support menu to find module specific support. This will include KB Articles, Support Forums, Blog Posts.

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