FAQ DNN Feedback Module for DotNetNuke

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Tuesday, 16 March 2010 |

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FAQs for Feedback Designer

Q1.
I Get this when I try to install the module.

Resource Upload Logs

StartJob Starting Installation
StartJob Reading files
Info Loading Read Me.txt.txt
Info File Read Me.txt.txt read successfully
Info Loading License. EULA.txt
Info File License. EULA.txt read successfully
Info Loading Feedback Designer 40.01.63 PA.zip
Info File Feedback Designer 40.01.63 PA.zip read successfully
Failure Did not find any .dnn file ???
Failure ExceptionSystem.Exception: File load failed, aborting at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.ReadZipStream() at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.Install()

Q2.
I bought your complete feedback designer and I love it. My question is that after you click "send" to submit the data, an automatic message appears that says "Your Message Has Been Sent". I want to change it to say "Your Offer Has Been Sent." Can you please tell me what file the wording is in so that I can make this small change. I have looked through a couple of the files for this module but for the life of me can't find the text to change it. Thanks alot.

Q3.
Can I change who the email gets sent to based on a user selection? My scenario is that I have feedback categories, and based on the category I may need the email to go to a different person. Thanks!

Q4.
Does this feedback form allow the feedback form to be sent to any email address, or just to the site admin? Thanks

Q5.
I purchased and installed DNN3 CFD - 01_30_53 - PA on a single DNN 4 website and it is working fine. Is it usable on another site using 4.3 or do I need another version?

Q6.
Feedback forms are important to reduce spam, but now spam bots can fill out forms and post them. The only way to stop this abuse is with a CAPTCHA control inserted on the form page. I have been looking for a feedback form with CAPTCHA, does this form offer that? Also, I'd like to have a single for with a list of people to send it to, for example "sales", "support", "billing". Does this form allow the user to select which department receives the feedback email? THanksk Chris

Q7.
Hi - My question is? Does your module support more than one portal on one install base? I want to use this on 2 different portals that are currently running from the same dotnetnuke installation. Currently the feedback form module only uses the default portal SMTP settings so when using the feedback module on the other portal it doesn't work because of an unrecognize email domain. --- Does your module work the same way? If not, how did you get it to work? (meaning can I set it to use a different SMTP account that is different than the domain name? Please clarify and advise. Thanks Scott

Q8.
G'day, I use CFD and like it! I would like to be able to customize the message the user sees after they hit 'send.' Can this version allow you to do that and/or direct them to another url on the site with a custom message? Also, I need a character limit on the multi-line textbox. Can it do that? Also can this version work with a 3.2.2 site? Thanks, Will in Maine

Q9.
I currently have Complete Feedback Designer 1.3.6, which is one of my favorite modules to use. I would love to upgrade to the new edition. Is there a way to upgrade so that I will not have redo what I currently have set up in CFD? Thanks!

Q10.
How can I edit the language.

Q11.
Can I change the Default Font?

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