|Email Services with InteractiveWebs SmarterMail|
|Purpose & Scope|
|To understand how to setup and access email services with InteractiveWebs.|
You can access your webmail by browsing to: http://mail.interactivewebs.com
Setting up your email software (outlook)
There are 3 ways to connect your email client to our mail services.
1. POP3 Settings
Incoming Mail Server: mail.interactivewebs.com
Outgoing Mail Server: mail.interactivewebs.com
SSL Security is available
TLS Security is available
2. IMAP Access Settings
IMAP is available with incoming and outgoing mail server: mail.interactivewebs.com
3. Exchange Email and Push Services for Mobile Devices
This service allows you to use your account for sharing contacts, calendars, tasks and email across multiple devices. The email messages can be pushed real time to your devices such as an iPhone for instant effective communication. Available on request, with an additional monthly charge.
Standard Spam and Virus Protection
We provide standard email virus scanning and regular spam protection services free of charge on all incoming and outgoing mail messages.
Advanced Spam Protection
Available on request with an additional monthly charge.
Port Blocking by ISPs such as Telstra
Some ISPs block port 25 (mail sending) from their connections as a way of helping to stop spam viruses from blasting mail out on their networks. If you find you can send a test message to yourself, but not to an external address, chances are that you have port 25 blocked. In the advanced settings of your POP3 mail connection, you can change the outgoing port from 25 to 587. Alternatively you can set the connection to use SSL or TLS security, this should automatically set the port to 587.
Delay on Receiving Messages
This email service uses a system known as grey listing. The service helps to combat spam mail, and it can delay messages inbound by 15 min. This delay is only on initial contact from someone, and only when necessary.