|Understanding DotNetNuke Module Support Tickets|
Why are we asking you to purchase Support Tickets from: http://www.interactivewebs.com/Store/OnlineStore/tabid/172/ProductID/48/Default.aspx
You have requested support or services that go beyond the normal services we provide with our DotNetNuke modules sales.
All of our DotNetNuke Modules are supported free of charge, and we will work to resolve issues that our modules cause, or problems directly related to our modules not working as they should. Sometimes we have clients who need our modules to be configured in a complex environment, or would like them to work with another conflicting product, or they may just want the people who made the module to set them up for them.
In these instances, we are happy to identify work that goes above and beyond “product support” and provide a quote for the additional work. You will find that we are very reasonable both about the price and what we cover for free.
To Purchase Support Tickets Visit: http://www.interactivewebs.com/Store/OnlineStore/tabid/172/ProductID/48/Default.aspx
To request other DotNetNuke support, or read more about this process. Please visit: http://www.interactivewebs.com/Services/DotNetNukeSupport.aspx